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Pricing & fees

Clear fees, always shown before you pay

SlydeBuy shows every charge on your order — itemized — at checkout, in US dollars (USD), before you authorize payment. This page explains how our fees are structured in plain language.

Your exact total is always itemized at checkout before payment. The amounts on this page are illustrative examples to explain how our fees work. They are not a price quote and are not authoritative. The charges that apply to your order — and your final total — are calculated and displayed on the checkout screen before you confirm.

What can make up your total

Depending on your order and delivery choices, your total may include the charges below. Merchandise prices are set by the retailer; the other charges are SlydeBuy's marketplace and delivery fees.

Merchandise

The price of the items you order, set and controlled by the third-party retailer. SlydeBuy does not set retailer product prices.

Delivery charge

Covers coordinating and completing your delivery. It's calculated from a base amount plus an amount per kilometer of distance, and can vary with the delivery option you choose (for example, a faster option costs more than an economy option).

Illustrative example — not a quote
ComponentIllustrative amount
Delivery base$3.99
Per kilometer$0.45 / km
Delivery optionEconomy ×0.85 · Standard ×1.0 · Scheduled ×1.0 · Express ×1.4

Shopping fee (where applicable)

Where your order is shopped and assembled for you, a shopping fee may apply — a base amount plus an amount per item.

Illustrative example — not a quote
ComponentIllustrative amount
Shopping base$4.99
Per item$0.45 / item

Marketplace service fee

Supports operating the SlydeBuy platform. It's a small flat amount plus a percentage of your merchandise subtotal, within a minimum and maximum.

Illustrative example — not a quote
ComponentIllustrative amount
Flat portion$1.99
Percentage portion5% of merchandise subtotal
Minimum$1.99
Maximum$15.00

Possible surcharges

Some orders involve extra handling and may carry an additional surcharge, always disclosed at checkout. Examples include priority handling, extended-network delivery (for retailers farther out), and cargo-related handling for oversized, heavy, long, palletized, or specially secured items, or when mechanical unloading is required.

Illustrative example — not a quote
SurchargeIllustrative amount
Priority handling$4.99
Extended-network delivery$5.99
Cargo handlingVaries by item (oversized, heavy, long, pallet, mechanical unload, securement)

Tips

100% of every tip goes to your driver. Tips are optional and added on top of your order. A tip never reduces a driver's base pay. You choose whether and how much to tip.

Taxes

Applicable taxes, where they apply, are shown at checkout as part of your itemized total.

Orders from more than one retailer. If your order includes items from multiple retailers, it may be fulfilled separately and can have separate fees, drivers, timing, cancellations, or refunds. Each applicable charge is itemized at checkout.

Questions about a charge?

Our team is happy to walk you through anything on your order.